Invoice

Invoices are generated automatically by Avalon, with unique sequence number (invoice ID). Invoice ID are issued for all transaction status within UPlay such as settled, abandoned and cancelled. Transactions could be of monetary or non-monetary value.

Search for an invoice

1. Go to UPlay contents > Finance.

2. Input invoice number into Keywords textbox and click Search button.

1. At searched results, click on ID link to view invoicing details.

1. At invoice details screen, click on respective tab to view more details.

1. All Transactions tab contains combined data from other tabs, with minimal details.

1. Line Items tab contains details of individual items in the invoice, including uniquely identifiable ID, payment status, session date/time, description and quantity.

1. Payments & Refunds tab contains details of payment such as status, type (eg: payment or refund), payment mode used (eg: credit card, PayNow) and payment gateway reference etc. Please refer to Refunds for more details.

Invoice with payment via credit card

Invoice with payment via PayNow

Invoice with payment and refund

1. Notes tab contains notes/actions for referencing.