Create package

You can either choose to create a package from scratch or clone from an existing package.

Option 1 - Create package

1. Go to UPlay contents > Package.

2. Click tools icon at right-side and click +New. A new window will pop up.

1. At Package Edit screen, input values into respective fields. Expand below field definition sections to learn more about each field.

Field definition - First column

Field Name	Description	Field Type
Coordinator name	Name of package contact person.	Textbox
Coordinator email	Email of package contact person.	Textbox
Subtitle	Subtitle of package, will appear on package display.	Textbox
Keywords		Textbox
Short description	Summarized details of the package.	Textbox
Details *	You can customize display text font(eg change color, bold, italicize, underline) and insert images.	HTML Editor
Access Restricted Text	Message to UPlay customers who have no access to specific package. Eg: "The page is only viewable by members of xxx."	HTML Editor
Meta title	Refers to the title of a HTML document that is displayed in both search engine result snippets or the page's browser tab. (a) If field is left empty, value is auto-extracted from field Package title (default configuration). (b) If field is populated, value will override default package title.	Textbox
Meta description	Refers to description of package that is displayed in both search engine result snippets or the page's browser tab. (a) If field is left empty, value is auto-extracted from field Package short description (default configuration). (b) If field is populated, value will override default package short description. meta image = Package full image meta title = Package title	Textbox

Field definition - Second column

Field Name	Description	Field Type
Status *	Status of a package determines whether a package is viewable or searchable on UPlay website. Selectable options: (a) Draft: Not published. (b) Published: Package is now viewable and searchable. (c) Unpublished: Package is not viewable or searchable. (d) Published-Unlisted: Package is viewable only if URL is known. Otherwise, package cannot be viewed or searched. Can be used to test package display before publishing.	Dropdown
Title *	Name of package	Textbox
Category *	Nature of the package. Eg: Entertainment, hobby, family etc.	Search
Event date/time	Start date and time of a package.	Calendar
Event end date/time	End date and time of a package.	Calendar
Display start date	When the package will appear on UPlay website. (a) If field is populated, package will appear at indicated date and time. (b) If field is blank, package will appear only status is marked as 'Published'. Refer to special note related to this field.	Calendar
Display end date	When the package will disappear from UPlay website. (a) If field is populated, package will become hidden from website at indicated date and time. (b) If field is blank, package will remain viewable. Refer to special note related to this field.	Calendar
Is package open date?	Some packages could be available throughout the year or has no fixed start/end date for usage.	Checkbox
Booking Lead Time (Days)	Whether the package requires booking in advance. Eg: 3 days is selected. This will mean customers can only select a calendar date 3 days from today. If BookingLeadTime is set and "session date - BookingLeadTime day" is > today, the sessions are marked as unavailable and the customer would not be able to select any of those sessions that are within the BookingLeadTime. Example: If the session date is the 1st of June, and BookingLeadTime = 3 Days. If a customer browses the package today(29th of May), they would not be allowed to book the 1st of June session date.	Number Selector
Club	Name of club who is organizing the event.	Dropdown
Featured?	Whether the package is to be placed as featured, above all other packages display.	Checkbox
Home page listing sequence	Whether the package is to be placed in particular display sequence at UPlay all experiences page.	Number Selector
Organiser	Name of the organising company or organiser contact person.	Textbox
Venue	Actual location of the event.	Textbox
Event Location Region	Not in-use	Dropdown
Default price *	Default applicable price of an event ticket.	Textbox
Package savings type label	Label that appears at top-right corner of package thumbnail on UPlay all experiences page. Selectable options: (a) Save $ amount: (b) Save % amount: (c) Exclusive for NTUC (d) FREE for you	Dropdown
Total tickets for event	Total quantity of tickets to be sold. If sessions have been created, the same quantity will be applied to each session date. Eg: Total quantity is 15. 01-Feb has 15 tickets; 12-Feb has 15 tickets. Refer to additional note for this field.	Number Selector
Viability Threshold	To manage package lead time with external providers.	Number Selector
Viability Threshold Lead Time	Whether the package requires booking in advance. If yes, to input the number of days required.	Number Selector
GST	Not in use.	Checkbox
Thumbnail *	Smaller dimension image that appears on UPlay all experiences page.	Image
Full image *	Larger dimension image that appears on UPlay package details page.	Image
Register URL	Packages can be displayed on UPlay website but actual event registration is done on another website or by another organiser. Input the full website URL so that customers can click and be redirected to indicated website.	Textbox
Max qty per registration	The maximum quantity of ticket that a customer can purchase with an invoice. Refer to additional note for this field.	Number Selector
Max Purchases Allowed Per Customer	The maximum number of times a customer can purchase a particular package. This is different from 'Max Qty per registration'	Number Selector

Field definition - Third column

Field Name	Description	Field Type
Confirmation email subject *	Email subject of purchase confirmation email.	Textbox
Confirmation email CC	Recipients to receive a copy of purchase confirmation email. Separate multiple recipients with a comma.	Textbox
Confirmation email BCC	Recipients to receive a copy of purchase confirmation email (recipients are not listed in emails). Separate multiple recipients with a comma.	Textbox
Confirmation email body	Layout or email contents of a purchase confirmation email, can contain specific datasets.	HTML Editor
Viability check		Checkbox
Viability email recipient	Recipients of a viability email. Separate multiple recipients with a comma.	Textbox
Viability email cc	Recipients to receive a copy of viability email. Separate multiple recipients with a comma.	Textbox
Viability email subject	Email subject of viability email.	Textbox
Viability email body	Layout or email contents of a viability email, can contain specific datasets.	HTML Editor

1. Click Save to proceed with changes or Cancel to exit without saving.

2. Once saved, the package will appear in the package listing.

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Option 2 - Clone from existing package

You can choose to clone from an existing form if you are unsure how to.

1. Go to UPlay contents > Package.

2. Input a keyword into Keywords textbox and click Search button

3. At results section, click Tools icon against the preferred form to clone from to expand hidden options.

4. Click Clone button, the edit screen will popup.

1. At Package Edit screen, the field values on display are as per the selected form you wish to clone from. You can edit field values accordingly.

1. Click Save to proceed with changes or Cancel to exit without saving.

2. Once cloned successfully, below message will appear.

1. The cloned package will appear in package listing.

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Note about Display start date field

Two new calculated properties—Available From and Available To—which cannot be edited by users. These properties will determine the timeframe during which a package is displayed on the package list page.

The criteria that determines the values of these properties are as follows:

(a) Available from property:

1. If a package has a 'Display start date' defined, Available From property will be based on this setting.

2. If a package does NOT have a 'Display start date' defined, but 'Event date time' is set, then Event date time will be used to determine the Available From property.

3. If for some reason a package does NOT have either 'Display start date' or 'Event Date time' defined, then current SGT time will be used to determine the Available From property

(b) Available To Property:

1. If a package has 'Display end date' defined then, the Available To property will be determined by the value set for Display end date.

2. If a package does NOT have a 'Display end date' defined, then the Available To property will be determined based on the Event end date time.

3. If a package does NOT have a 'Display end date' and 'Event end date time' defined, then the Available to property will be calculated based on the Event date time.

4. If for some reason non of the properties Display end date, Event end date, Event date time are not setup for a package, Available To value will be calculated based on current SGT time.

Note Available From and Available To are relevant to the display of a package inside a package list/catalogue/union package list only.

Implemented under Sprint 5-FX / ASD-52159, w.e.f 05 September 2024.